Staff guideline
Patrol Standards
Clock patrol sessions accurately, keep ER:LC callouts clean, and escalate scenes with written notes when incidents turn administrative.
Staff guideline
Staff Reviews
Reviews should cover professionalism, activity, command usage, and reliability. Keep criticism specific and actionable.
Staff guideline
Infractions Ladder
Escalate proportionally: coaching, infraction, strike, demotion, suspension. Repeat conduct without improvement should always be documented.
Staff guideline
Discord Communication
Keep internal channels readable, avoid public staff disputes, and use DMs only for actionable follow-ups or disciplinary notifications.